Accessibility

Our commitment to accessibility

We want as many people as possible to be able to use this website, including people who use assistive technologies or have visual, hearing, motor, cognitive or other access needs.

Accessibility is treated as an ongoing part of website design, content creation and maintenance rather than a one-off task.

Using this website

We aim to make the website usable with common browsers, keyboard navigation, screen magnification and screen-reading technology. We also aim to provide:

• clear heading structures and meaningful page titles;
• readable text and sufficient contrast;
• responsive layouts that work across different screen sizes;
• descriptive links and useful alternative text for meaningful images;
• forms with understandable labels and instructions;
• content written in clear, patient-friendly language.

Accessibility standards

We aim to follow recognised good practice based on the Web Content Accessibility Guidelines (WCAG) 2.2 at AA level where reasonably practicable.

As a private healthcare website, this site is not claiming certification under the Public Sector Bodies Accessibility Regulations. However, the Equality Act 2010 places duties on service providers to make reasonable adjustments for disabled people, and accessibility is considered in the way information and services are provided.

Known limitations

Some parts of the website may rely on third-party content or technology that we do not fully control. Examples can include:

• embedded review widgets;
• external booking or hospital systems;
• third-party maps, videos or social content;
• older PDF documents or external files;
• captcha or security services used to prevent spam.

We will try to provide an accessible alternative where a third-party service creates a barrier and a reasonable alternative is available.

Alternative formats and help

If you need information from this website in another format, or need help accessing information about an appointment or treatment, please contact the practice.

We will consider reasonable requests for accessible communication and alternative formats depending on the information required and your needs.

Reporting an accessibility problem

If you find an accessibility problem that is not listed here, or think we are not meeting your accessibility requirements, please tell us. It helps if you include the page address and a brief description of the difficulty you experienced.

Reviewing accessibility

This statement will be reviewed as the website changes and as accessibility issues are identified. We aim to correct significant barriers where reasonably practicable.